In Bimali HouseWe strive to offer a relaxing and organized lodging experience. Therefore, we have clear change and cancellation policies applicable to all direct reservations made through our website.

📅 Changes to the Reservation

• You can request changes to your reservation (dates, number of guests) up to 14 days before your arrival, without penalty.
• All changes are subject to availability and may involve rate adjustments.
• Requested changes with less than 14 days' notice may not be possible or may incur additional charges.
• Only changes requested by the reservation holder are accepted.

❌ Cancellation Policy

• Free cancellation: until 14 days before check-in date.
• Cancellations made between 14 and 7 days before arrival: will be retained 50% of the total reserve.
• Cancellations made with less than 7 days' notice, or in case of no show, are non-refundable.

💸 Refunds

• Refunds, where applicable, will be processed using the same payment method used for the reservation.
• The estimated time for the return is 7 to 10 business days.
• No refunds will be made for early departures, unauthorized modifications, or adverse weather conditions.

🌪️ Force Majeure Cases

• In the event of a medical emergency, natural disaster, or government restriction, we will assess the situation on a case-by-case basis.

Supporting documentation may be requested.